Guest Experience Educator: Elevate Wellness & Community

Lululemon Athletica; Napa, Northern (CA, KY); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Extended health benefits

Dental benefits

Paid time off

Retirement plan matching

Employee discount

Fitness and yoga classes

Parenthood top-up

Development courses

Job summary

lululemon in Napa is hiring a dedicated Educator to deliver world-class guest experiences, share high-quality product education, and embody our community and culture. The role emphasizes inclusive customer engagement, teamwork, and adaptability to a luxury store environment.

Educators collaborate with store leadership to ensure seamless transactions, omnichannel support, and ongoing guest satisfaction while upholding our values and standards across all interactions.

Qualifications

• Must create an inclusive guest experience for all customers.
• Demonstrate honesty, fairness and ethical behavior in daily tasks.
• Deliver outstanding guest service and product education.

Responsibilities

• Create world-class guest experience and engage with customers.
• Provide technical product education and articulate product benefits.
• Execute seamless guest transactions and omnichannel programs.
• Move on the floor to engage guests and support store needs.
• Collaborate with team to ensure optimal guest experience and store operations.
• Act on guest feedback with store leadership to make it right.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma or equivalent

Job description

lululemon in Napa is hiring a dedicated Educator to deliver world-class guest experiences, share high-quality product education, and embody our community and culture. The role emphasizes inclusive customer engagement, teamwork, and adaptability to a luxury store environment.

Educators collaborate with store leadership to ensure seamless transactions, omnichannel support, and ongoing guest satisfaction while upholding our values and standards across all interactions.