Guest Experience Educator

Lululemon Athletica Inc.; Livermore (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Mental health plan

Paid time off

Retirement match

Employee discount

Fitness classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon Athletica Inc. East Bay is seeking an Educator to deliver welcoming guest experiences, share top-quality product education, and highlight our community and culture.

As a foundation of store success, Educators engage guests, perform transactions, support omnichannel programs, and help maintain a luxurious, safe environment while upholding our values of inclusion, integrity, and teamwork.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only).
• Must have the ability to travel to assigned store with own transportation methods.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Perform product presentation tasks and use in-store technology to support store operations.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma / GED

Job description

lululemon Athletica Inc. East Bay is seeking an Educator to deliver welcoming guest experiences, share top-quality product education, and highlight our community and culture.

As a foundation of store success, Educators engage guests, perform transactions, support omnichannel programs, and help maintain a luxurious, safe environment while upholding our values of inclusion, integrity, and teamwork.