Guest Experience Doorperson

1-Hotels-5; Miami Beach (FL); On-site; USD 27,000 - 36,000; Full time

Job summary

Starwood Hotels in Miami Beach is seeking a warm, welcoming Doorperson to greet guests at the lobby, assist with directions, luggage, and transport needs, and help maintain a safe, comfortable environment. The role requires a friendly, guest-service mindset, strong communication, reliability for a 24-hour operation, and the ability to work as part of a team in a luxury hotel setting.

A background in customer service is helpful; the position emphasizes hospitality, professionalism, and honoring

Qualifications

• Guest service mindset and hospitality orientation.
• Strong communication skills.
• Team player with a client-first attitude.
• Attention to detail in guest interactions and safety.
• Flexibility to work a 24-hour operation.

Responsibilities

• Greets guests in the lobby and offers assistance with directions, luggage, and transport.
• Maintains a safe, welcoming environment and supports the front desk team as needed.

Skills

Guest service

Communication

Team player

Detail oriented

Flexibility

Job description

Starwood Hotels in Miami Beach is seeking a warm, welcoming Doorperson to greet guests at the lobby, assist with directions, luggage, and transport needs, and help maintain a safe, comfortable environment. The role requires a friendly, guest-service mindset, strong communication, reliability for a 24-hour operation, and the ability to work as part of a team in a luxury hotel setting.

A background in customer service is helpful; the position emphasizes hospitality, professionalism, and honoring