Guest Experience Director - Warm Welcome, Flexible Hours

Roots Darien LLC; Tokeneke (CT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Flexible scheduling

Benefits after 90 days

Career growth

Dining discount

Major holidays off

Paid sick leave

Referral program

Job summary

Roots Ocean Prime in Darien, CT, part of Harvest Restaurants, seeks a Director of First Impressions to warmly welcome guests and manage the guest experience at the front of the house. The role emphasizes a contagious smile, hospitality passion, and seamless dining coordination.

Compensation ranges ~ $20-$25/hour, inclusive of tips, with day-time/weekday availability required. Flexible scheduling options include full and part-time opportunities, plus benefits after 90 days.

Qualifications

• Previous experience in a full-service restaurant is preferred but not mandatory.
• Must be upbeat, outgoing and positive. Happy and Nice!
• Excellent guest relations and ability to work in a fast-paced environment.

Responsibilities

• Greets guests with warmth and directs them to their tables.
• Notifies guests of estimated wait times and entries names in Resy.
• Escorts guests to tables and presents menus with introductions.
• Addresses guest questions and concerns and communicates with servers and kitchen team.
• Maintains cleanliness of glassware, menus, and restrooms; supports team as needed.

Job description

Roots Ocean Prime in Darien, CT, part of Harvest Restaurants, seeks a Director of First Impressions to warmly welcome guests and manage the guest experience at the front of the house. The role emphasizes a contagious smile, hospitality passion, and seamless dining coordination.

Compensation ranges ~ $20-$25/hour, inclusive of tips, with day-time/weekday availability required. Flexible scheduling options include full and part-time opportunities, plus benefits after 90 days.