Public Area Attendant

Lodging Hospitality Management Corporation; Northern (KY); Hybrid; USD 24,000 - 32,000; Full time

Job summary

Hilton St Louis at the Ballpark is seeking a Public Area Attendant to keep lobby and public spaces clean, safe and welcoming for guests. You will maintain restrooms, dust and polish fixtures, and ensure high cleanliness standards throughout the property.

The role requires knowledge of cleaning chemicals, operation of cleaning equipment, flexible shifts, and strong verbal communication to support a seamless guest experience. This position offers growth within a renowned hospitality brand.

Qualifications

• Knowledge of cleaning chemicals.
• Experience operating cleaning equipment preferred.
• Flexible to shifts, holidays and weekends.
• Good verbal and communication skills.
• Strong listening skills.
• Ability to anticipate guests’ needs.
• Creative problem solver who thrives when presented with a challenge.

Responsibilities

• Maintain cleanliness of the public areas and restrooms.
• Ensure facility is clean, safe and presented to high standards.
• Operate mechanized cleaning equipment such as vacuums and buffers.
• Organize and replenish guest restroom amenities.
• Dust, polish and clean signage, windows and carpets.
• Empty trash receptacles and report conditions to management.
• Assist other departments to deliver a seamless guest experience.
• Monitor and report any animal care or welfare concerns as needed.
• Attend training programs to improve the guest experience.

Skills

Cleaning chemicals

Cleaning equipment

Shift flexibility

Verbal communication

Active listening

Guest anticipation

Creative problem solving

Job description

# Public Area AttendantHilton St Louis at the Ballpark - St Louis, MO 63102## Description* Provide unique and memorable experiences to guests.* Ensure the facility is clean, safe and presented to the highest of standards.* Maintain cleanliness of the restrooms including toilets, sinks, urinals, walls, mirrors, tiles, counters, stalls, vents and/or floors with cleaning agents.* Organize and replenish guest restroom amenities.* Operate mechanized cleaning equipment such as vacuums, polishers, buffers, etc.* Organize and maintain supply inventory.* Dust, polish and clean signage, windows, acrylic and carpets.* Empty trash cans and sanitary receptacles as well as pick up trash within the facility.* Adhere to company policies and procedures.* Strive to achieve customer satisfaction KPIs in order to meet and exceed guest expectations.* Observe and report daily facility conditions and situations to the Guest Experience Manager and Supervisor.* Attend training programs to achieve the best guest experience.* Work closely with all internal and external departments to foster an outstanding and seamless guest experience throughout Union Station.* Be part of a team that motivates and inspires each other to perform at their very best, through respect and frequent communication.* Assist other departments as required.* Monitor and report any animal care or welfare concerns to the Life Sciences Department.* Other duties as may be assigned by the Guest Experience Manager from time to time.## Qualifications* Knowledge of chemical cleaning agents.* Previous operation experience of various cleaning equipment preferred.* Flexible to work shifts, holidays and weekends.* Good verbal and communication skills required.* Strong listening skills.* Ability to anticipate guests’ needs.* Creative problem solver who thrives when presented with a challenge.