Guest Experience Crew Member — Fast, Friendly Service

The Melt; Phoenix (AZ); On-site; USD 21,000 - 23,000; Full time

Job summary

The Melt in Phoenix, AZ is seeking a Crew Member to provide an I Love It Here experience by greeting guests, offering menu guidance, and ensuring fast, accurate service. You will work with the team to maintain cleanliness and uphold safety standards in a busy, fast-paced environment.

Knowledge of Melt menu items, strong teamwork, and a friendly, can-do attitude are essential. Flexible shifts, including peak hours and weekends, are available.

Qualifications

• Must be happy and at least 16 years old to apply.
• Must have strong interpersonal skills, a positive attitude and the ability to learn quickly.
• Must be available to work flexible hours including peak sales times, opening/closing shifts, and weekends.
• Prior experience not required but helpful in customer service roles.
• Must be able to read and communicate in English.

Responsibilities

• Welcoming every guest with a smile and delivering fast, friendly, accurate service.
• Answering guest questions related to the menu and suggesting items to increase sales.
• Maintaining full knowledge of Melt menu items and ingredients.
• Ensuring order accuracy and monitoring ticket times for speed of service.
• Following Melt policies on uniform, grooming, hygiene, and safety.

Skills

Interpersonal skills

Positive attitude

Learn quickly

English proficiency

Tools

Thanx

Kiosk

Online Ordering

Job description

The Melt in Phoenix, AZ is seeking a Crew Member to provide an I Love It Here experience by greeting guests, offering menu guidance, and ensuring fast, accurate service. You will work with the team to maintain cleanliness and uphold safety standards in a busy, fast-paced environment.

Knowledge of Melt menu items, strong teamwork, and a friendly, can-do attitude are essential. Flexible shifts, including peak hours and weekends, are available.