Guest Experience Counter Specialist

maman | edgewater; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Healthcare

Learning opportunities

Internal mobility and growth encouragement

Job summary

maman | edgewater in Miami is seeking a dedicated counter staff member passionate about food and customer service. Candidates should excel in engaging communication and possess front-of-house experience. Responsibilities include managing counter aesthetics, greeting guests, and utilizing the Toast POS system. The position offers competitive salary, healthcare, and a growth-focused environment. Become part of a fast-growing company dedicated to building a national brand while creating memorable experiences for every customer.

Qualifications

• Experience in counter or cashier roles, particularly in front-of-house settings.
• Excellent communication skills and ability to connect with guests.
• Quality and customer experience are a top priority.

Responsibilities

• Manage counter aesthetics and cleanliness.
• Greet and assist guests, promoting specials and products.
• Use POS system to process orders and maintain organization.
• Handle guest concerns professionally.

Skills

Counter/cashier experience

Engaging communication skills

Knowledge of hospitality trends

Positive and collaborative work ethic

Customer service orientation

Quick learner

Barista experience (big plus)

Job description

maman | edgewater in Miami is seeking a dedicated counter staff member passionate about food and customer service. Candidates should excel in engaging communication and possess front-of-house experience. Responsibilities include managing counter aesthetics, greeting guests, and utilizing the Toast POS system. The position offers competitive salary, healthcare, and a growth-focused environment. Become part of a fast-growing company dedicated to building a national brand while creating memorable experiences for every customer.