Guest Experience Coordinator – Salon Front Desk

Railway Corp; Addison, Northern (TX, KY); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

Disability insurance

Life insurance

401K with Match

PTO

Paid holidays

Wellness perks

Referral bonuses

Employee discounts

Employee assistance program

Job summary

Boardroom in Addison, TX is hiring a Front Desk Coordinator. The role starts at $15/hour with retail and membership commissions. Full benefits are offered after 60 days, including health, dental, vision, disability, and life insurance, plus a 401K with match, PTO, and holidays.

Duties include greeting guests, booking appointments, handling calls, and promoting services. Ideal candidates have at least 2 years of customer service experience, a professional appearance, and strong communication

Qualifications

• Minimum 2 years of customer service experience.
• Active cosmetology or barber license in the state of employment.
• Professional appearance and demeanor.
• Excellent communication abilities verbally, over the phone, and in messaging.
• Ability to work well in a fast-paced environment with attention to detail.

Responsibilities

• Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and valued.
• Book appointments and manage the salon’s calendar effectively.
• Managing inbound and outbound calls with excellent phone etiquette.
• Respond to customer inquiries in a timely and professional manner.
• Utilize our POS system accurately to check in and out clients, collect payments, document client information, manage appointments, and manage memberships.
• Assist with marketing and sales by educating clients on products, services, and promotions.

Skills

Customer service

Phone etiquette

Communication

Teamwork

Attention to detail

Professional demeanor

Education

Cosmetology or barber license

Tools

POS system

Job description

Boardroom in Addison, TX is hiring a Front Desk Coordinator. The role starts at $15/hour with retail and membership commissions. Full benefits are offered after 60 days, including health, dental, vision, disability, and life insurance, plus a 401K with match, PTO, and holidays.

Duties include greeting guests, booking appointments, handling calls, and promoting services. Ideal candidates have at least 2 years of customer service experience, a professional appearance, and strong communication