Guest Experience Coordinator - Reservations & Front Desk

Spice Route

Boston (MA)

On-site

USD 27,552 - 34,440

Part time

14 days+

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Job summary

Spice Route in Boston, MA is seeking a professional to manage reservations and assist guests. The position entails answering calls, coordinating seating, and maintaining the guest database.

Applicants must have at least 8 years of experience, be a graduate, and possess strong communication skills. This part-time role requires working rotational shifts from 11:00 AM to 8:00 PM, with Sundays off.

Qualifications

  • 8+ years of experience managing reservations and guest queries.
  • Strong communication skills and basic computer skills required.

Responsibilities

  • Manage reservations and walk‑ins.
  • Answer calls and guest queries.
  • Coordinate seating with the floor team.
  • Maintain the guest database.
  • Handle feedback professionally.

Skills

Fluent communication
Computer basics

Education

Graduate

Job description

Spice Route in Boston, MA is seeking a professional to manage reservations and assist guests. The position entails answering calls, coordinating seating, and maintaining the guest database.

Applicants must have at least 8 years of experience, be a graduate, and possess strong communication skills. This part-time role requires working rotational shifts from 11:00 AM to 8:00 PM, with Sundays off.

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