Guest Experience Coordinator – Luxury Corporate Hospitality

aquarianlp; New York (NY); On-site; USD 60,000 - 85,000; Full time

Job summary

Aquarian Holdings in New York City is seeking a Guest Services Coordinator to manage end-to-end guest experiences, VIP visits, and office catering. Reporting to the Hospitality & Workplace Experience Manager, you will coordinate plans, logistics, and stakeholder communications to reflect Aquarian's standards.

This role is based in NYC five days a week in office, with flexibility for early arrivals and late departures tied to guest schedules.

Qualifications

• 3+ years in luxury hospitality or corporate guest services.
• Experience coordinating executive visits or events.
• Proficiency with Outlook and basic CRM.
• Strong communication and discreet, professional demeanor.

Responsibilities

• Develop and execute detailed visit plans with teams.
• Coordinate guest visits from prep to departure.
• Maintain guest profiles and preferences in systems.
• Oversee office catering, setup, and service quality.
• Escort and assist guests during visits.

Skills

Guest Services

Hospitality

Event Coordination

Communication

Education

Bachelor's degree preferred

Tools

Microsoft Outlook

CRM systems

Visitor Management

Job description

Aquarian Holdings in New York City is seeking a Guest Services Coordinator to manage end-to-end guest experiences, VIP visits, and office catering. Reporting to the Hospitality & Workplace Experience Manager, you will coordinate plans, logistics, and stakeholder communications to reflect Aquarian's standards.

This role is based in NYC five days a week in office, with flexibility for early arrivals and late departures tied to guest schedules.