Guest Experience Consultant Middletown

Soleil Tans; Middletown (NJ); On-site; USD 22,730 - 25,485; Part time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Company parties

Job summary

Soleil Tans in Middletown, New Jersey, is seeking a polished Client Experience Consultant to enhance our front-of-house operations. The ideal candidate will take ownership of the guest experience, providing confident, proactive problem-solving without constant supervision.

This role involves guiding guests through membership options, resolving concerns independently, and maintaining luxury standards. Flexibility is required with a schedule of 8–12 hours per week, including weekend shifts. Starting pay is $16.50/hour, with potential increases after training.

Qualifications

• Experience in high-end retail, hospitality, or sales.
• Ability to communicate effectively with diverse clientele.
• Comfortable with resolving conflicts and navigating sales conversations.

Responsibilities

• Guide guests through membership options and product offerings.
• De-escalate guest concerns and resolve scheduling conflicts.
• Maintain luxury standards in facility appearance and own professional presentation.

Skills

Consultative sales skills

Problem resolution

Professional communication

Confidence in decision-making

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• Company parties

Soleil Tans is a premier Luxury Sun Spa seeking a polished Client Experience Consultant to command our front‑of‑house operations. This is an opportunity for a confident professional who takes ownership of the guest experience. We are looking for a proactive problem‑solver who can navigate guest interactions with grace, uphold our luxury standards, and confidently drive business results without needing constant supervision.

Schedule

8–12 hours per week (2–3 shifts), must include at least one weekend shift.

Pay & Perks

• $16.50/hour starting pay ($18.50/hour within one year after training)
• $1–$4/hour in sales bonuses
• Average $100/month in tips
• Paid sales & service training

What You Will Do

Consultative Sales: You will effectively guide guests through membership options and products. This requires the confidence to overcome objections, ask for the sale, and educate clients on the value of our services.

Independent Problem Resolution: You are the first point of contact for guest concerns. We need someone who can think on their feet to de‑escalate issues and solve scheduling conflicts professionally, without needing constant managerial oversight.

Brand Stewardship: You will maintain luxury standards in both the facility’s appearance and your own professional presentation.

The Ideal Candidate

Professional Maturity: You have experience in high‑end retail, hospitality, or sales and understand how to communicate effectively with a diverse clientele.

Resilient & Confident: You are comfortable with healthy confrontation, whether that means enforcing a cancellation policy or navigating a difficult sales conversation with poise.

Results‑Oriented: You are motivated by performance‑based rewards and love the challenge of exceeding goals to maximize your earning potential.