Guest Experience Consultant Edison

Soleil Tans; Edison (NJ); On-site; USD 22,730 - 25,485; Part time

Benefits offered by this job

Flexible schedule

Bonus based on performance

Employee discounts

Paid time off

Training & development

Opportunity for advancement

Wellness resources

Company parties

Job summary

Soleil Tans is seeking a polished Client Experience Consultant for their Edison, NJ location. This role involves guiding guests through membership options, resolving guest concerns independently, and upholding luxury standards in service.

The ideal candidate possesses a background in high-end retail or hospitality and is comfortable with consultative sales. This position offers flexible hours, with starting pay of $16.50/hour and potential for bonuses and tips.

Qualifications

• Experience in high-end retail, hospitality, or sales.
• Effective communication with diverse clientele.
• Comfortable with confrontation such as enforcing policies.

Responsibilities

• Guide guests through membership options and products.
• First point of contact for guest concerns and scheduling conflicts.
• Maintain luxury standards in facility and professional presentation.

Skills

Consultative Sales

Problem Resolution

Professional Communication

Brand Stewardship

Job description

Soleil Tans is a premier Luxury Sun Spa seeking a polished Client Experience Consultant to command our front‑of‑house operations. This is an opportunity for a confident professional who takes ownership of the guest experience. We are looking for a proactive problem‑solver who can navigate guest interactions with grace, uphold our luxury standards, and confidently drive business results without needing constant supervision.

Benefits

• Flexible schedule
• Bonus based on performance
• Employee discounts
• Paid time off
• Training & development
• Opportunity for advancement
• Wellness resources
• Company parties

Schedule

8–12 hours per week (2–3 shifts), must include at least one weekend shift.

Pay & Perks

• $16.50/hour starting pay ($18.50/hour within one year after training)
• $1–$4/hour in sales bonuses
• Average $100/month in tips
• Paid sales & service training

What You Will Do

• Consultative Sales: You will effectively guide guests through membership options and products. This requires the confidence to overcome objections, ask for the sale, and educate clients on the value of our services.
• Independent Problem Resolution: You are the first point of contact for guest concerns. We need someone who can think on their feet to de‑escalate issues and solve scheduling conflicts professionally, without needing constant managerial oversight.
• Brand Stewardship: You will maintain luxury standards in both the facility’s appearance and your own professional presentation.

The Ideal Candidate

• Professional Maturity: You have experience in high‑end retail, hospitality, or sales and understand how to communicate effectively with a diverse clientele.
• Resilient & Confident: You are comfortable with healthy confrontation, whether that means enforcing a cancellation policy or navigating a difficult sales conversation with poise.
• Results‑Oriented: You are motivated by performance‑based rewards and love the challenge of exceeding goals to maximize your earning potential.