Retail Supervisor

Davenport Hotel Collection; Spokane (WA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Hotel Discounts

Employee discount program

Paid time off

Job summary

The Historic Davenport Hotel, Autograph Collection in Spokane seeks a Gift Shop Supervisor to lead a vibrant guest-accessory shop, delivering warm, personalized service and driving sales.

You will oversee displays, inventory, pricing, promotions, and guest inquiries, while coordinating with management on events. Requirements include retail experience, supervisory skills, strong communication, and availability on weekends, evenings, and holidays. Wage $18.50/hr plus incentive.

Qualifications

• Retail or supervisory experience preferred.
• Strong communication and leadership abilities.
• Willingness to work weekends, evenings, and holidays.

Responsibilities

• Lead and inspire the gift shop team to deliver exceptional customer service.
• Curate and maintain an appealing and well-organized product display.
• Manage inventory, reordering, and pricing to ensure optimal stock levels.
• Implement effective visual merchandising strategies to maximize sales.
• Collaborate with management to plan promotions, events, and marketing strategies.
• Handle guest inquiries, complaints, and ensure prompt issue resolution.
• Maintain cleanliness, orderliness, and compliance with safety standards.
• Foster a positive and dynamic atmosphere to encourage team growth.

Skills

Retail experience

Team leadership

Customer service

Merchandising

POS systems

Communication

Flexibility

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Job description

Property Description

The Historic Davenport Hotel, Autograph Collection is a prestigious, iconic hotel located in Spokane, Washington, offering exciting job opportunities for hospitality professionals seeking to be part of a historic and renowned team. Joining our team means becoming part of a renowned hospitality brand known for its commitment to exceptional guest service and unmatched elegance. The hotel boasts a rich history, stunning architecture, and luxurious amenities, making it a sought-after destination for both business and leisure travelers. As a team member, you will have the opportunity to work in a unique and historic environment, providing outstanding service to guests from all over the world. The Historic Davenport Hotel values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded in a truly special setting.

Overview

Are you a passionate, customer-focused individual with a knack for managing a vibrant gift shop environment? Look no further! We're thrilled to invite you to join our team as a Gift Shop Supervisor. As a key player in our guest experience team, you'll make lasting memories while enjoying an exciting work atmosphere.

Key Responsibilities:

• Lead and inspire the gift shop team to deliver exceptional customer service.
• Curate and maintain an appealing and well-organized product display.
• Manage inventory, reordering, and pricing to ensure optimal stock levels.
• Implement effective visual merchandising strategies to maximize sales.
• Collaborate with management to plan promotions, events, and marketing strategies.
• Handle guest inquiries, complaints, and ensure prompt issue resolution.
• Maintain cleanliness, orderliness, and compliance with safety standards.
• Foster a positive and dynamic atmosphere to encourage team growth.

Ready to make our guests' stay unforgettable? Join us and be a part of the exceptional team that defines hospitality excellence. Your journey to a rewarding career starts here! Wage $18.50 + incentive.

Qualifications

• Proven experience in retail, preferably in a supervisory role.
• Strong communication skills and ability to lead a team.
• Customer-focused attitude with a keen eye for detail.
• Excellent organizational and time-management abilities.
• Proficient in using point-of-sale systems and basic computer skills.
• Flexibility to work weekends, evenings, and holidays as needed.
• High school diploma or equivalent; further education is a plus.
• Passion for creating a warm and welcoming shopping environment.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Upon acceptance of a job offer, pre-employment drug test andbackground check are required. Reference Washington State Law (RCW 49.94)hereand at https://www.atg.wa.gov/fair-chance-act. We participate in E-Verify.

Salary Range

USD $0.00 - USD $18.50 /Hr.