Guest Experience Concierge & Front Desk Host

Extell Development Company; Park City (UT); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

401(k) matching

Job summary

Extell Hospitality Services in Park City, UT, is seeking a Guest Experience Host at Canopy by Hilton Deer Valley. This part-time role blends front desk duties with concierge-style service, delivering an authentic mountain hospitality experience.

As the welcoming face of our resort, you will check guests in/out, answer inquiries, manage reservations, and provide local guidance while maintaining an organized front desk and lobby area.

Qualifications

• Prior experience in Front Desk or customer service role, preferably within a hotel or hospitality environment, is a plus.

Responsibilities

• Warmly welcome and register guests, verifying reservation details and processing payments efficiently.
• Handle guest check-ins and check-outs accurately and swiftly, ensuring all necessary paperwork is completed.
• Answer and direct incoming calls professionally and courteously, providing information and taking messages as needed.
• Maintain a clean and organized front desk and lobby area.

Skills

Front Desk

Customer service

PMS systems

Multitasking

English fluency

Tools

PEP

OnQ

Opera

Excel

Outlook

Job description

Extell Hospitality Services in Park City, UT, is seeking a Guest Experience Host at Canopy by Hilton Deer Valley. This part-time role blends front desk duties with concierge-style service, delivering an authentic mountain hospitality experience.

As the welcoming face of our resort, you will check guests in/out, answer inquiries, manage reservations, and provide local guidance while maintaining an organized front desk and lobby area.