Guest Experience Concierge - Front Desk (Daily Pay)

Aimbridge Hospitality, LLC; Cockeysville (MD); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality, LLC is seeking a Front Desk Agent for Residence Inn Baltimore Hunt Valley. You will greet guests, assist with check-ins, answer questions, and ensure a welcoming experience throughout their stay.

In this role you will use hotel management software and Microsoft Office, coordinate with the front desk team, and manage reservations, requests, and check-outs with professionalism and a friendly attitude.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office.
• Excellent communication and guest service skills.

Responsibilities

• Provide warm, welcoming guest service and handle inquiries.
• Communicate clearly with guests and team members.
• Think quickly to resolve issues and keep guests satisfied.
• Multitask reservations, check-ins/check-outs, and financial details efficiently.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Hotel industry experience preferred

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality, LLC is seeking a Front Desk Agent for Residence Inn Baltimore Hunt Valley. You will greet guests, assist with check-ins, answer questions, and ensure a welcoming experience throughout their stay.

In this role you will use hotel management software and Microsoft Office, coordinate with the front desk team, and manage reservations, requests, and check-outs with professionalism and a friendly attitude.