Guest Experience Concierge — Front Desk & Admin

Spsnorthamerica; Boston (MA); On-site; USD 246,000 - 268,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k with matching

Paid Time Off

Career Growth Opportunities

Job summary

Spsnorthamerica in North Reading, MA, is seeking a professional Receptionist to act as the first point of contact for visitors and employees. Your duties will include welcoming guests, managing incoming calls, and providing exceptional customer service.

The ideal candidate will have 1–3 years of relevant experience, strong communication skills, and proficiency in MS Office. The company offers a comprehensive benefits package and opportunities for career growth.

Qualifications

• 1–3 years of experience in receptionist, concierge, administrative, or customer service roles.
• Strong communication and customer service skills with a professional attitude and appearance.
• Ability to multi-task, stay organized, and manage time effectively.

Responsibilities

• Welcome visitors and provide a 5-star customer service experience.
• Manage visitor registration and ensure NDA compliance for guests.
• Assist with meeting room scheduling and office administrative tasks.

Skills

Customer service skills

Strong communication

Organizational skills

MS Office proficiency

Integrity and attention to detail

Job description

Spsnorthamerica in North Reading, MA, is seeking a professional Receptionist to act as the first point of contact for visitors and employees. Your duties will include welcoming guests, managing incoming calls, and providing exceptional customer service.

The ideal candidate will have 1–3 years of relevant experience, strong communication skills, and proficiency in MS Office. The company offers a comprehensive benefits package and opportunities for career growth.