Lobby Attendant- Hotel

CoralTree Hospitality Group; Houston, Northern (TX, KY); Hybrid; USD 26,000 - 36,000; Full time

Job summary

Magnolia Houston Hotel seeks a dedicated cleaner to maintain spotless public areas, corridors, and storage spaces. You will work with a team to ensure safety, order, and guest comfort, taking initiative to resolve issues as they arise.

The role requires strong English communication, flexibility with shifts, and prior service experience. Join a hospitality team focused on creating welcoming experiences for every guest.

Qualifications

• Flexibility with work days and hours; demanding business but enjoyable.
• Previous experience providing service to others preferred.
• People-oriented with strong communication; creating guest experiences.
• Ability to communicate fluently in English, both spoken and written.

Responsibilities

• Maintain safety, cleanliness, sanitation, and organization of corridors and public areas.
• Keep housekeeping linen, storage closets, and associated spaces orderly.
• Collaborate with team members to communicate needs and observations to staff and management.
• Go beyond basics to resolve guest concerns and help build guest loyalty.
• Assist guests by answering questions and sharing knowledge of services and local attractions.

Skills

Flexibility

Experience

People person

English fluency

Job description

Overview

You are part of the Magnolia Houston Hotel team that is empowered to provide exceptional cleaning service in all public areas, guest corridors, and other assigned areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming, and encourage comfort.

Responsibilities

• Enjoy working in a fast pace environment while having an impeccable eye for detail.
• Share your passion and knowledge to ensure completion of all cleaning responsibilities.
• Responsible for safety, cleanliness, sanitation, and organization of corridors, housekeeping linen and storage closets, and public areas. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
• Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met.
• Anticipate and respond to guest inquiries by being knowledgeable of all services/features and local attractions/activities .

Qualifications

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
• Experience. Previous experience passionately providing service to others preferred.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator.
• Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
• A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.

#Magnolia