Luxury Spa Receptionist — Guest Services & Appointments

Four Seasons Hotels and Resorts; Denver (CO); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401k matching

Complimentary stays

Free employee meals

Discounted parking

Job summary

Four Seasons Hotels and Resorts in Denver seeks a Spa Reservations/Guest Services Specialist to arrange spa appointments, greet guests, and ensure a world-class guest experience. The role requires a professional, friendly presence and the ability to adapt to a flexible schedule including mornings, evenings, weekends, and holidays.

Preferred candidates will have supervisory spa experience, strong English communication, and valid US work authorization.

Qualifications

• Must have supervisory experience in a luxury spa setting.
• Excellent English communication and guest service focus.
• Available to work mornings, evenings, weekends, and holidays.

Responsibilities

• Arrange spa appointments and greet guests.
• Accommodate guest arrival and departure at the spa.
• Respond to interactions in a courteous and professional manner to maximize satisfaction.
• Maintain flexible schedule to cover shifts (morning/evening, weekends, holidays).

Skills

Supervisory experience

English language

Guest services

Flexibility schedule

Education

Legal work authorization in United States

Job description

Four Seasons Hotels and Resorts in Denver seeks a Spa Reservations/Guest Services Specialist to arrange spa appointments, greet guests, and ensure a world-class guest experience. The role requires a professional, friendly presence and the ability to adapt to a flexible schedule including mornings, evenings, weekends, and holidays.

Preferred candidates will have supervisory spa experience, strong English communication, and valid US work authorization.