Guest Experience Concierge - Boutique Hotel

Hotel Yountville; Fort Worth, Northern (TX, KY); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Le Meridien Fort Worth is seeking a friendly Front Desk Agent to warmly greet guests and handle check-in and check-out processes. You will assist with pre-registration, manage reservations, and post charges using our Front Office system, ensuring accurate cash handling and smooth guest experiences.

The role requires teamwork, attention to detail, and the ability to work various shifts in a bustling downtown hotel.

Qualifications

• Greet guests and check them in/out professionally.
• Knowledge of front desk operations and reservations.
• Ability to manage cash, charges and payments accurately.

Responsibilities

• Greet and communicate cordially with guests, promptly and professionally checking them in and out.
• Post charges accurately and maintain daily transactions.
• Manage reservations, block rooms and handle same-day bookings.
• Understand hotel rates, discounts, and cancellation procedures.

Skills

Team player

Excellent communication

Cash handling

Reservation knowledge

Tools

Front Office system

Job description

Le Meridien Fort Worth is seeking a friendly Front Desk Agent to warmly greet guests and handle check-in and check-out processes. You will assist with pre-registration, manage reservations, and post charges using our Front Office system, ensuring accurate cash handling and smooth guest experiences.

The role requires teamwork, attention to detail, and the ability to work various shifts in a bustling downtown hotel.