Guest Experience Concierge

crestline-external; Virginia Beach (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Crestline-external is looking for a Bellman to join the First Impression Team at Hyatt House Virginia Beach Oceanfront. This role involves welcoming guests and providing assistance with their luggage while ensuring they have a remarkable first experience.

The ideal candidate should have exceptional guest service skills and be able to communicate effectively with guests. Responsibilities include managing guest luggage, providing directions, and explaining hotel features.

Qualifications

• Less than high school education required.
• Six months to one year of related experience preferred.
• Ability to assist guests with luggage and provide information about the hotel.

Responsibilities

• Transport guest luggage from arrival to assigned rooms.
• Assist guests in locating lost luggage.
• Explain hotel facilities to guests.

Skills

Guest service

Transportation assistance

Communication skills

Education

Less than high school education

Job description

Crestline-external is looking for a Bellman to join the First Impression Team at Hyatt House Virginia Beach Oceanfront. This role involves welcoming guests and providing assistance with their luggage while ensuring they have a remarkable first experience.

The ideal candidate should have exceptional guest service skills and be able to communicate effectively with guests. Responsibilities include managing guest luggage, providing directions, and explaining hotel features.