Guest Experience Concierge

Socket.dev; Southlake (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical & Vision Benefits

401K

Paid Time Off

Retail Discounts

Career Growth Opportunities

Job summary

Hiatus is seeking a Guest Experience Coordinator in Texas to be the first and last impression for spa guests, building relationships from consultation to checkout. You’ll guide guests to the right treatment plans and welcome them into the Hiatus community.

The role emphasizes warm, engaging interactions, strong presentation, and a passion for wellness, with opportunities to grow within a dynamic spa brand.

Qualifications

• Customer-focused mindset with a servant’s heart.
• Ability to connect with guests and make them feel valued and welcome.
• Strong communication and organizational skills to manage guest flow and operations.

Responsibilities

• Deliver The Hiatus Way experience with personalized service and plans.
• Educate guests on membership benefits and guide treatment selections.
• Maintain a beautiful, welcoming spa environment aligned with brand standards.

Skills

Customer service

People skills

Relationship building

Communication skills

Detail oriented

Organizational skills

Presentation & grooming

Wellness industry knowledge

Job description

Hiatus is seeking a Guest Experience Coordinator in Texas to be the first and last impression for spa guests, building relationships from consultation to checkout. You’ll guide guests to the right treatment plans and welcome them into the Hiatus community.

The role emphasizes warm, engaging interactions, strong presentation, and a passion for wellness, with opportunities to grow within a dynamic spa brand.