Guest Experience Concierge

BENCHMARK; Nashville (TN); On-site; Full time

Job summary

BENCHMARK in Nashville, Tennessee, is seeking a front desk agent to assist guests with check-ins and resolve any challenges they may have. We are committed to high service standards while ensuring guest satisfaction.

The ideal candidate will have excellent communication and organizational skills, with one year of guest service experience preferred. The position offers $18 per hour and requires weekend and holiday availability.

Qualifications

• Must be able to stand for the duration of a shift.
• Able to work weekends and holidays.
• One year of guest service experience preferred.

Responsibilities

• Assist all guests efficiently and courteously.
• Handles guest check-ins and outs efficiently.
• Resolve guest challenges to ensure satisfaction.
• Process customer payments properly.

Skills

Excellent communication skills

Organizational skills

Customer service skills

Job description

BENCHMARK in Nashville, Tennessee, is seeking a front desk agent to assist guests with check-ins and resolve any challenges they may have. We are committed to high service standards while ensuring guest satisfaction.

The ideal candidate will have excellent communication and organizational skills, with one year of guest service experience preferred. The position offers $18 per hour and requires weekend and holiday availability.