Guest Experience Concierge

Outbound Mammoth; Mammoth Lakes (CA); On-site; USD 38,000 - 46,000; Full time

Job summary

Outbound Mammoth in Mammoth Lakes, CA seeks a guest services associate to warmly greet arriving guests, assist with check-in and check-out, and ensure comfort and welcome. You will share information about local attractions and hotel amenities.

You will connect with guests using a friendly personality, handle requests promptly, and collaborate with colleagues to create memorable stays. Multi-tasking and attention to detail are essential in this lively hospitality environment.

Qualifications

• Flexibility with workdays and hours.
• Experience delivering service and shaping guest vacations.
• Strong communication skills, both verbal and written.

Responsibilities

• Greet guests warmly and assist with check-in/out.
• Respond promptly to guest needs with a personal spirit.
• Promote hotel services and amenities to guests.
• Collaborate with team to ensure guest satisfaction.

Skills

Flexibility

Service experience

People person

Communication skills

Job description

Outbound Mammoth in Mammoth Lakes, CA seeks a guest services associate to warmly greet arriving guests, assist with check-in and check-out, and ensure comfort and welcome. You will share information about local attractions and hotel amenities.

You will connect with guests using a friendly personality, handle requests promptly, and collaborate with colleagues to create memorable stays. Multi-tasking and attention to detail are essential in this lively hospitality environment.