Guest Experience Concierge

Ridleys-Family-Markets-Inc; Kemmerer (WY); On-site; USD 17,000 - 21,000; Part time

Job summary

Ridley’s Family Markets Inc. in Kemmerer, WY is seeking a Courtesy Clerk to assist guests and bag purchases at the front of the store. The role emphasizes friendly, prompt service and adherence to store policies.

The position requires ability to communicate clearly, read safety manuals, and perform general duties to support store operations. Age requirements and tobacco/alcohol restrictions may apply depending on local regulations.

Qualifications

• Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members and guests.
• Ability to read and interpret documents such as safety rules, operating and maintenance manuals.

Responsibilities

• Exhibit and develop customer relations through friendly and courteous behavior.
• Promote a high level of morale within department and store, utilizing friendly professional methods of honest and open communication.
• Maintain good working relationships with other department managers with the objective of improving sales storewide.
• Comply with all company policies, programs and directives as specified in the Code of Conduct.
• Provide professional examples for other store team members to follow.
• Bags guests’ purchases promptly and efficiently within proper guidelines. Carries those purchases to their automobiles in a friendly, prompt efficient manner; ensuring the products are placed safely in their automobile.
• Fills all bag slots and supplies necessary for efficient front-end operations. Uses wise selection and use of supplies.
• Assist with price checks and go-backs.
• Assists with general housekeeping and ‘sweep sheet’ duties as assigned.
• Keeps the parking lot clear of carts and returns them to proper store location as directed by management. Always follows safety policies regarding cart retrieval. Removes clutter from carts & wipes down kids carts before putting them away.
• Although many guests appreciate your efforts, you are not permitted to accept tips. If the guest persists, the money should be turned into the service desk. (NV – exception)

Job description

Ridley’s Family Markets Inc. in Kemmerer, WY is seeking a Courtesy Clerk to assist guests and bag purchases at the front of the store. The role emphasizes friendly, prompt service and adherence to store policies.

The position requires ability to communicate clearly, read safety manuals, and perform general duties to support store operations. Age requirements and tobacco/alcohol restrictions may apply depending on local regulations.