Guest Experience Concierge

Hilton Garden Inn Columbus (GA); Columbus (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employer Matching 401K Retirement Plan

Medical Insurance

Dental Insurance

Vision Insurance

FREE life insurance

Vacation Pay

Holiday Pay

Management training

Job summary

Hilton Garden Inn Columbus (GA) is seeking a Front Desk Associate to manage guest relations, including check-in/out procedures, and assist with inquiries to enhance the guest experience.

This role requires flexibility to work shifts, strong communication skills, and excellent organization. Benefits include medical and dental insurance, vacation pay, and management training.

Join a diverse team focused on guest satisfaction and employee growth.

Qualifications

• Flexibility to work in shifts and handle various tasks.
• Excellent organization and communication skills.
• Ability to handle cash and credit accurately.

Responsibilities

• Ensure a welcoming environment and assist guests with check-in/out.
• Handle inquiries and recommend local attractions.
• Resolve guest complaints promptly for satisfaction.

Skills

Customer Service

Communication

Organization

Teamwork

Education

High School Diploma or GED

AA or Bachelor's Degree

Job description

Hilton Garden Inn Columbus (GA) is seeking a Front Desk Associate to manage guest relations, including check-in/out procedures, and assist with inquiries to enhance the guest experience.

This role requires flexibility to work shifts, strong communication skills, and excellent organization. Benefits include medical and dental insurance, vacation pay, and management training.

Join a diverse team focused on guest satisfaction and employee growth.