Guest Experience Champion (Server Assistant)

The Drake Oak Brook, Autograph Collection

Oak Brook (IL)

On-site

USD 17,000 - 22,000

Full time

5 days ago
Be an early applicant
Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Insurance enrollment
Paid time off
Holiday pay
401(k) enrollment
Hotel discounts
Travel discounts
Professional development
Promotion opportunities

Job summary

The Drake Oak Brook, Autograph Collection is seeking a Server Assistant to support its restaurant team, ensuring expedient delivery of food and beverage items and prompt clearing of tables. You will work closely with servers, bartenders, cooks and managers to help deliver a flawless guest experience.

Responsibilities include assisting with cleaning and stocking, greeting guests with charisma, knowing menu offerings, and communicating special requests to the bar and kitchen to keep service smooth

Qualifications

  • Great communication skills, both verbal and written.

Responsibilities

  • Assist in preparing the restaurant by cleaning and stocking as needed.
  • Proactively obtain necessary supplies from storage areas and prep for use.
  • Retrieve guest food and/or beverage orders and accurately and efficiently deliver to the guest.
  • Provide each guest an individualized greeting using charisma and stylized communication.
  • Confidently know the current food and beverage offerings and answer questions or make recommendations.
  • Notify bar and kitchen staff of special requests or needs, and work as a team to deliver on expectations.
  • Maintain cleanliness of restaurant spaces to be inviting and accommodating.
  • Clear unneeded items from tables throughout and after the guest dining experience.
  • Dispose of trash and deliver used dish- and bar-ware to the appropriate location.
  • Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation.
  • Complete additional duties as assigned as part of a team dynamic.

Skills

Communication

Job description

The Drake Oak Brook, Autograph Collection is seeking a Server Assistant to support its restaurant team, ensuring expedient delivery of food and beverage items and prompt clearing of tables. You will work closely with servers, bartenders, cooks and managers to help deliver a flawless guest experience.

Responsibilities include assisting with cleaning and stocking, greeting guests with charisma, knowing menu offerings, and communicating special requests to the bar and kitchen to keep service smooth

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Server Assistant - Day 1 Benefits & Guest Experience
Server Assistant - Day 1 Benefits & Guest Experience

Hotel Leveque • Oak Brook (IL)

On-site
USD 12,000 - 13,000
Insurance enrollment DAY 1
Paid time off DAY 1
Holiday pay DAY 1
+2
Restaurant Host: Warm Welcomes, Immediate PTO and Perks
Restaurant Host: Warm Welcomes, Immediate PTO and Perks

Hotel Leveque • Oak Brook (IL)

On-site
USD 17,000 - 24,000
Insurance enrollment DAY 1
Paid time off DAY 1
Holiday pay DAY 1
+2
Guest Experience Assistant — Bar & Dining Support
Guest Experience Assistant — Bar & Dining Support

Bluegrass Hospitality Group • Owensboro (KY)

On-site
USD 17,000 - 22,000
Health care package including dental
401K with company match
Education reimbursement
+4
Server Assistant
Server Assistant

Hotel Leveque • Oak Brook (IL)

On-site
USD 12,000 - 13,000
Insurance enrollment DAY 1
Paid time off DAY 1
Holiday pay DAY 1
+2
Hospitality-Driven Server Assistant | Flexible Schedule
Hospitality-Driven Server Assistant | Flexible Schedule

Drake's Houston • Houston (TX)

On-site
USD 16,531 - 24,796
Medical, Dental and Vision benefits
Flexible schedule
Professional development
+4
Guest Experience Server Assistant
Guest Experience Server Assistant

Invited Clubs • Cumming (GA)

On-site
USD 26,000 - 34,000
Guest-Focused Server Assistant
Guest-Focused Server Assistant

One Off Hospitality Group • Highwood (IL)

On-site
USD 17,000 - 25,000
Guest-Focused Server Assistant - Fast-Paced Dining Support
Guest-Focused Server Assistant - Fast-Paced Dining Support

Main-Event-219ffeae • Pharr (TX)

On-site
USD 10,000 - 15,000
50% off food and beverages
Tuition Reimbursement Program
New Center Opening Team
Server Assistant — Growth & Fast-Paced Dining
Server Assistant — Growth & Fast-Paced Dining

Kona Grill • Oak Brook (IL)

On-site
USD 17,000 - 25,000
Medical, Dental, and Vision Insurance
Group Life and Disability Insurance
Group Accident, Hospital Indemnity, &
+6
Guest-Focused Server Assistant | Fast-Paced Dining Support
Guest-Focused Server Assistant | Fast-Paced Dining Support

Dave & Buster's Management Corporation, Inc. • Olde West Chester (OH)

On-site
USD 7,200 - 19,000
50% off food and drinks
Tuition reimbursement
Benefits and paid time off
+2