Guest Experience Champion — Museum Engagement

Cincinnati Museum Center

Cincinnati (OH)

On-site

USD 17,000 - 24,000

Part time

3 days ago

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Benefits offered by this job

Free family membership

Free tickets to exhibits

Free parking

Discounts at gift shop

Job summary

Cincinnati Museum Center is seeking a Museum Engagement Specialist (Temporary, Part Time) in Cincinnati, OH. You will be the front-facing team across our galleries, welcoming guests, interpreting exhibits, and delivering engaging educational experiences for visitors of all ages.

We value candidates with a passion for culture and science, strong customer service, and the ability to work evenings and weekends.

Qualifications

High school diploma or equivalent is required.
Training or experience in Early Childhood or Elementary Education (ages 0–11) preferred.
Experience in presenting programs, teaching, performing or customer service is a plus.

Responsibilities

Fulfill floor operations duties, including gallery interpretation and programming, coverage across all gallery spaces, ticket taking duties and opening/closing responsibilities.
Represent Cincinnati Museum Center by welcoming and engaging guests through effectively sharing credible information.
Work collaboratively with other Cincinnati Museum Center team members, volunteers, and interns to create a cohesive visitor experience.
Assist with training for new staff and volunteers through being shadowed while on the museum floor and when delivering programs
5-15% of time: Fulfill cross-training duties including greeting guests and welcoming them to the building and taking tickets at museum or exhibit entrances.
Other duties as assigned.