Guest-Experience Champion: In-Room Dining & Mini Bar

InterContinental The Clement Monterey; Cannery Row (CA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Employee Assistance Program

IHG hotel discounts

Job summary

InterContinental The Clement Monterey in Monterey, CA seeks a part-time Room Service Server / Mini Bar Attendant to deliver in-room dining and maintain minibar stock. You’ll work across the food & beverage team, taking orders, ensuring quality, processing charges, and providing attentive guest service.

Ideal candidates have at least 1 year of serving experience, strong communication, and the ability to multitask in a fast-paced setting.

Qualifications

• Minimum 1 year of serving experience.
• High school diploma or equivalent.
• Excellent communication and guest service skills.
• Ability to multitask in a fast-paced environment.
• Must be able to lift up to 50 pounds and push/pull carts up to 100 pounds.
• Flexible schedule, including weekends and holidays.
• Must meet California's minimum age requirement to sell and serve alcohol.

Responsibilities

• Deliver in-room dining experiences with professionalism and attention to detail.
• Take and deliver room service orders while maintaining quality and presentation.
• Process guest payments and room charges accurately.
• Stock, replenish, and maintain guest room minibar inventory.
• Document minibar consumption and communicate charges to the Front Desk.
• Maintain cleanliness and organization of room service and minibar areas.
• Provide friendly, personalized service and anticipate guest needs.
• Collaborate with culinary, restaurant, and hotel teams to exceed guest expectations.

Skills

Guest service

Communication

Multitasking

Flexibility

Alcohol service age compliance

Education

High school diploma or equivalent

Tools

Micros POS systems

Job description

InterContinental The Clement Monterey in Monterey, CA seeks a part-time Room Service Server / Mini Bar Attendant to deliver in-room dining and maintain minibar stock. You’ll work across the food & beverage team, taking orders, ensuring quality, processing charges, and providing attentive guest service.

Ideal candidates have at least 1 year of serving experience, strong communication, and the ability to multitask in a fast-paced setting.