Room Service & Mini Bar Attendant

InterContinental The Clement Monterey; Monterey (CA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off

Employee Assistance Program

IHG hotel discounts worldwide

Job summary

InterContinental The Clement Monterey in Monterey, CA is seeking a part-time Room Service Server / Mini Bar Attendant. In this dual-role, you will provide in-room dining service and maintain minibar inventory to ensure guest satisfaction.

Requirements include at least 1 year of serving experience, a high school diploma or equivalent, strong guest-service and communication skills, ability to lift 50 lb and work weekends/holidays. Benefits are available.

Qualifications

• Minimum 1 year of serving experience.
• High school diploma or equivalent.
• Excellent communication and guest service skills.
• Ability to multitask in a fast-paced environment.
• Able to lift up to 50 pounds and push/pull carts up to 100 pounds.
• Flexible schedule, including weekends and holidays.
• Must meet California's minimum age requirement to sell and serve alcohol.

Responsibilities

• Deliver exceptional in-room dining experiences with professionalism and attention to detail.
• Take and deliver room service orders while ensuring food quality and presentation.
• Process guest payments and room charges accurately.
• Stock, replenish, and maintain guest room minibar inventory.
• Document minibar consumption and communicate charges to the Front Desk.
• Maintain cleanliness and organization of room service and minibar areas.
• Provide friendly, personalized service while anticipating guest needs.
• Work collaboratively with culinary, restaurant, and hotel teams to exceed guest expectations.

Skills

Serving experience

Communication

Multitasking

Flexible schedule

Lift 50 lbs

Push/pull carts

Alcohol service awareness

Bilingual (desirable)

Education

High school diploma or equivalent

Tools

Micros POS

Job description

Room Service Server / Mini Bar Attendant (Part-Time)

InterContinental The Clement Monterey, Monterey, CA

Pay

• $16.90/hour when working as a Room Service Server
• $17.90/hour when working as a Mini Bar Attendant

Status:

Part-Time, Non-Exempt

Do you have a passion for hospitality and creating exceptional guest experiences? InterContinental The Clement Monterey is looking for an energetic, service-oriented Room Service Server / Mini Bar Attendant to join our Food & Beverage team. In this dual-role position, you'll provide outstanding in-room dining service while ensuring our guest room minibars are fully stocked, organized, and accurately maintained.

What You'll Do

• Deliver exceptional in-room dining experiences with professionalism and attention to detail.
• Take and deliver room service orders while ensuring food quality and presentation.
• Process guest payments and room charges accurately.
• Stock, replenish, and maintain guest room minibar inventory.
• Document minibar consumption and communicate charges to the Front Desk.
• Maintain cleanliness and organization of room service and minibar areas.
• Provide friendly, personalized service while anticipating guest needs.
• Work collaboratively with culinary, restaurant, and hotel teams to exceed guest expectations.

What We're Looking For

• Minimum 1 year of serving experience.
• High school diploma or equivalent.
• Excellent communication and guest service skills.
• Ability to multitask in a fast-paced environment.
• Able to lift up to 50 pounds and push/pull carts up to 100 pounds.
• Must be able to work a flexible schedule, including weekends and holidays.
• Must meet California's minimum age requirement to sell and serve alcohol.

Preferred Qualifications

• Bilingual or multilingual
• Experience with Micros or other POS systems
• California Food Handler Card
• RBS Alcohol Awareness Certification

Why Join Us?

At InterContinental The Clement Monterey, you'll become part of a team that is passionate about hospitality and committed to creating memorable guest experiences.

We offer a supportive work environment, opportunities for growth, and a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• 401(k)
• Paid time off
• Employee Assistance Program
• Training and career development opportunities
• Recognition programs
• IHG hotel discounts worldwide
• And more!

Pacific Hotel Management, LLC is a privately-owned company that manages various hotel brands in the bay area. InterContinental the Clement Monterey is one out of 7 hotels within PHM. Our culture is family oriented, friendly, outgoing, competitive and results oriented. All associates work hard every day to achieve guest and associate satisfaction goals, but most importantly, all associates have an inherent passion for hospitality. All of our associates also enjoy an array of benefits and perks such as health insurance, 401k plan, educational assistance program, training, recognition events, travel discounts and more! As part of IHG brand, we’re committed to providing true hospitality for everyone, every day.

We are looking for someone who can easily engage and adapt to our unique culture. We are looking for an experienced, outgoing and knowledgeable Room Service & Minibar Attendant to join our family! The Room Service & Minibar Attendant is responsible for creating a pleasant room dining experience for guests, memorize food & beverage menus, learn about the guests’ food and beverage preferences, allergies, and recommend menu items and offer alternatives. Additional responsibilities include maintaining in guest room mini bar inventory, processing charges and restocking accordingly. The Room Service & Minibar Attendant is an integral part of our team and works side by side with managers and associates on a day-to-day basis to anticipate and meet guest’s needs. We are looking for someone who will help us maintain our high quality standards, who will help develop new ideas and ways to improve our guest satisfaction scores.

Learn more about our company at www.phmhotels.com.