Guest Experience Champion — Flexible Hours

Target; Scottsdale (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Target in Scottsdale, AZ is seeking a Guest Advocate to assist guests and enhance their shopping experience in-store and via digital services. You will greet guests, answer questions, and help guests navigate promotions, loyalty programs, and app features to drive adoption and satisfaction.

The role requires strong communication, a welcoming attitude, and the ability to educate guests about products and services while maintaining efficiency and safety in a fast-paced environment.

Qualifications

• Strong verbal and written communication with guests.
• Friendly, welcoming attitude and team player.
• Attention to detail in fast-paced environment.
• Willing to educate guests about products and services.
• Comfort using handheld scanners and store apps.

Responsibilities

• Demonstrate a service culture prioritizing the guest service experience by delivering the service standard.
• Greet guests as you complete daily tasks.
• Engage with guests to solve their needs.
• Inform guests about current promos and store events.
• Be knowledgeable about tools, products, and services to resolve issues.
• Explain Target Loyalty benefits and assist with sign-up.
• Scan and bag items efficiently while following safety standards.
• Minimize guest wait time while maintaining accuracy.
• Explain and help use Target App features like Wallet.
• Know about Order Pick-Up, Drive Up; guide enrollment for guests.

Skills

Communication

Guest service

Attention to detail

Educate guests

Tech literacy

Teamwork

Multi-tasking

Job description

Target in Scottsdale, AZ is seeking a Guest Advocate to assist guests and enhance their shopping experience in-store and via digital services. You will greet guests, answer questions, and help guests navigate promotions, loyalty programs, and app features to drive adoption and satisfaction.

The role requires strong communication, a welcoming attitude, and the ability to educate guests about products and services while maintaining efficiency and safety in a fast-paced environment.