Guest Experience Champion

Hollywood Bowl Group Careers; United States; Remote; USD 17,000 - 22,000; Full time

Benefits offered by this job

Apprenticeships

Management training

Pension plan

Extra holiday

Game vouchers

Food & drink discount

Support programme

Long service awards

Charity donation

Healthcare options

Job summary

Hollywood Bowl Group is looking for Team Members to be at the centre of the customer journey. You may welcome guests at reception, host parties on the lanes, or serve food and drink from our bar and diner, bringing high energy and a friendly, helpful attitude to every shift.

We offer induction, ongoing training, and opportunities to progress, plus benefits like vouchers, discounts on food and drink, and access to our healthcare and support programmes.

Qualifications

• Strong customer service mindset.
• Ability to work in a fast-paced environment.
• Reliable team player with good communication.

Responsibilities

• Welcome customers at reception and assist with enquiries.
• Host parties on lanes and serve food & drinks from bar and diner.
• Support different areas of the centre and assist in the kitchen if needed.

Skills

Customer service

Teamwork

Flexibility

Communication

Job description

Hollywood Bowl Group is looking for Team Members to be at the centre of the customer journey. You may welcome guests at reception, host parties on the lanes, or serve food and drink from our bar and diner, bringing high energy and a friendly, helpful attitude to every shift.

We offer induction, ongoing training, and opportunities to progress, plus benefits like vouchers, discounts on food and drink, and access to our healthcare and support programmes.