Team Member: Fast-Paced Customer Service & Centre Support

Hollywood Bowl Group Careers

United States

Remote

USD 17,000 - 22,000

Full time

5 days ago
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Benefits offered by this job

Extra hourly pay (50p)
Apprenticeship programmes
Management training programmes
Pension plan
Free game vouchers each month
30% discount on food and drink
50% off food when you’re working
Team Member Support Programme
Long service awards
Charity donation after induction
Healthcare cash plan

Job summary

Hollywood Bowl Group is seeking a Team Member to be at the centre of the customer journey, delivering friendly, high-energy service across reception, lanes, bar and diner. You’ll work in a fast-paced leisure environment, with thorough induction and ongoing training to build a long-term hospitality career.

Benefits include pension options, apprenticeship and management training, monthly game vouchers, 30% food and drink discount, and access to our Team Member Support Programme.

Qualifications

  • Excellent customer service and the ability to communicate at all levels.
  • High energy with a fast-paced work style.
  • Friendly, supportive team player.
  • Flexible with hours and shifts.
  • Basic literacy and numeracy.

Responsibilities

  • Welcome customers at reception and greet a diverse guest base.
  • Host parties on lanes or serve food and drinks from the bar and diner.
  • Provide excellent service and assist across key centre areas.
  • Support kitchen operations as needed.

Skills

Great customer service
High energy
Friendly team player
Flexible hours
Basic literacy & numeracy

Job description

Hollywood Bowl Group is seeking a Team Member to be at the centre of the customer journey, delivering friendly, high-energy service across reception, lanes, bar and diner. You’ll work in a fast-paced leisure environment, with thorough induction and ongoing training to build a long-term hospitality career.

Benefits include pension options, apprenticeship and management training, monthly game vouchers, 30% food and drink discount, and access to our Team Member Support Programme.

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