Guest Experience Cashier & Service Associate

H&S Energy Products; Watsonville (CA); On-site; USD 25,000 - 27,000; Full time

Job summary

H&S Energy in Watsonville, CA is seeking a Full Time Cashier/Customer Service Representative to deliver friendly, efficient service at the checkout, maintain store presentation, and ensure food safety standards are met.

The CSR role focuses on customer engagement, accuracy in POS transactions, and promoting promotions and loyalty programs while upholding store cleanliness and safety guidelines.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail, food service, or customer-facing roles preferred.
• Basic knowledge of POS systems and cash handling.
• CPR and First Aid training a plus.

Responsibilities

• Greet customers and deliver friendly, efficient service at checkout.
• Promote promotions, loyalty programs, and product recommendations.
• Follow the Four Steps of Customer Service to drive satisfaction.
• Maintain store presentation, cleanliness, and merchandise accuracy.
• Verify age-restricted items and handle refunds per policy.

Skills

Customer service

POS familiarity

Cash handling

Communication

Multitasking

Teamwork

Flexibility

Education

High school diploma or equivalent

Tools

POS systems

Job description

H&S Energy in Watsonville, CA is seeking a Full Time Cashier/Customer Service Representative to deliver friendly, efficient service at the checkout, maintain store presentation, and ensure food safety standards are met.

The CSR role focuses on customer engagement, accuracy in POS transactions, and promoting promotions and loyalty programs while upholding store cleanliness and safety guidelines.