Guest Experience Cashier & Donations Associate

Goodwill Industries International, Inc.; Tempe (AZ); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K retirement plans

Life insurance

Paid time off

Paid holidays

Employee assistance program

Job summary

Goodwill of Central and Northern Arizona is seeking a store associate in Tempe to lead an excellent customer and brand experience while promoting sales. Responsibilities include running registers, handling payments, processing cash donations, pricing merchandise, and maintaining a clean store.

The role requires strong customer service, basic math, and English communication skills, with a minimum age of 16. Comprehensive benefits and a supportive team culture are highlighted.

Qualifications

• High School education or equivalent experience
• Excellent customer service skills
• Excellent math skills preferred
• Ability to communicate and understand instructions, both verbal and written, in English
• Must be at least 16 years of age or older
• Ability to pass a background check and drug screen

Responsibilities

• Performs Point of Sale (POS) responsibilities and processes all forms of payments.
• Asks each customer for cash donations at POS.
• Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader.
• Completes closing procedures, as necessary.
• Maintains regular and consistent in-person attendance.
• Greets customers that enter the store and thanks customers leaving the establishment.
• Maintains sales floor by following floorwork and PPM (picture process map) standards.
• Stocks merchandise in appropriate area as assigned.
• Utilizes systems, including phones and paging systems to make regularly scheduled announcements.
• Maintains a clean and safe environment.

Skills

Customer service

Math skills

English proficiency

16+ years old

Education

High School diploma or equivalent

Job description

Goodwill of Central and Northern Arizona is seeking a store associate in Tempe to lead an excellent customer and brand experience while promoting sales. Responsibilities include running registers, handling payments, processing cash donations, pricing merchandise, and maintaining a clean store.

The role requires strong customer service, basic math, and English communication skills, with a minimum age of 16. Comprehensive benefits and a supportive team culture are highlighted.