Customer-First Cashier & Sales Experience Pro

JCPenney; Wheaton (MD); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

Paid vacation/holidays

401(k) with Company match

Associate discount

Job summary

JCPenney is seeking a Cashier to uphold exceptional customer service and drive the sales experience. You will greet customers, assist with transactions, and operate the checkout with accuracy while supporting store operations and omnichannel efforts.

Responsibilities include handling returns, maintaining signage, stocking, and participating in inventory processes. You will be expected to meet performance standards related to safety, attendance, and productivity.

Qualifications

• Provide great customer service and assist in sales.
• Resolve customer questions and help with programs like rewards and gift cards.

Responsibilities

• Greets and assists customers while delivering excellent service.
• Complete checkout processes including returns and re-ticketing; maintain checkout standards.
• Assist with Omnichannel efforts and store operations such as recovery and inventory.
• Support shrink and safety initiatives and meet performance standards.

Skills

Customer service

Sales

Problem solving

Teamwork

Communication

Job description

JCPenney is seeking a Cashier to uphold exceptional customer service and drive the sales experience. You will greet customers, assist with transactions, and operate the checkout with accuracy while supporting store operations and omnichannel efforts.

Responsibilities include handling returns, maintaining signage, stocking, and participating in inventory processes. You will be expected to meet performance standards related to safety, attendance, and productivity.