Guest Experience & Cashier Associate

SkyLand Ranch; Pigeon Forge (TN); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with 5% company match

Weekly pay

Job summary

SkyLand Ranch's Rowdy's Smoky Mtn. SnowPark in Pigeon Forge seeks a friendly Cashier Attendant to greet guests, explain attractions and pricing, and process transactions using our POS system.

You will maintain a welcoming atmosphere, support upsell opportunities, and ensure accurate cash handling while following company policies. The park operates year-round with full-time, part-time, and seasonal roles and a commitment to a fun, safe guest experience.

Responsibilities

• Welcomes customers promptly with a professional and friendly attitude.
• Educates guests on all aspects of the attraction and options available.
• Participates in upsell strategies as directed by management.
• Operates the Point-of-Sale system and handles cash and other forms of payment efficiently.
• Displays knowledge of coupons, vouchers, and other ticket types.
• Maintains a clean and sanitary work environment.
• Identifies and handles customer concerns and escalates to Management when necessary.
• Maintains a quick and efficient pace during transactions to ensure a great customer experience.

Job description

SkyLand Ranch's Rowdy's Smoky Mtn. SnowPark in Pigeon Forge seeks a friendly Cashier Attendant to greet guests, explain attractions and pricing, and process transactions using our POS system.

You will maintain a welcoming atmosphere, support upsell opportunities, and ensure accurate cash handling while following company policies. The park operates year-round with full-time, part-time, and seasonal roles and a commitment to a fun, safe guest experience.