Ticket Sales & Guest Services Associate — Commission

Malibu Jack's; Pigeon Forge (TN); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Commission opportunities

Employee discounts on attractions

Complimentary attraction passes

Job summary

A leading family entertainment center in Pigeon Forge is seeking a friendly and energetic Sales Associate/Cashier. This role involves assisting visitors with purchasing attraction tickets and providing exceptional customer service, making it ideal for those who enjoy interacting with guests. Candidates should have strong customer service skills and experience in retail or guest services. Join us in delivering unforgettable experiences for families every day!

Qualifications

• Outgoing personality with strong customer service skills.
• Experience in retail, cashiering, or guest services preferred.
• Comfortable interacting with families and guests of all ages.
• Ability to upsell packages and promotions.
• Basic math skills necessary for processing transactions.

Responsibilities

• Provide excellent customer service and guest engagement.
• Sell attraction packages and promotions.
• Process payments accurately.
• Answer guest questions about attractions and pricing.
• Maintain a clean, organized workstation.

Skills

Customer service skills

Retail experience

Cashiering

Hospitality experience

Multitasking ability

Tools

POS systems

Payment terminals

Job description

A leading family entertainment center in Pigeon Forge is seeking a friendly and energetic Sales Associate/Cashier. This role involves assisting visitors with purchasing attraction tickets and providing exceptional customer service, making it ideal for those who enjoy interacting with guests. Candidates should have strong customer service skills and experience in retail or guest services. Join us in delivering unforgettable experiences for families every day!