Guest Experience Captain Assistant

Major Food Group LLC; Miami (FL); On-site; USD 9,100 - 13,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance with %

401k Plan with employer contribution

Tuition Reimbursement

Unlimited Referral Program

Progressive Paid Time Off

Job summary

Major Food Group is hiring Captain Assistants to join Chateau ZZ's in Miami, FL. This role requires full-time availability with flexible hours, including days, nights, weekends, and holidays.

You will be the main point of contact for guests, ensuring an exceptional dining experience with a strong emphasis on service, hospitality, and team collaboration. Proficiency with POS systems, Word, and Excel is required, as is the ability to stand for long periods and lift up to 30 lbs.

Qualifications

• Professional, articulate, friendly, and punctual.
• Drive to provide exceptional service.
• Full time flexible hours are required (days, nights, weekends, holidays).
• Stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
• Proficient in computer skills including POS systems, Word and Excel.

Responsibilities

• Assist in anticipating guests’ needs and ensure service meets/exceeds expectations.
• Inspect dining room, table settings, chairs, floors, cleanliness and safety.
• Check tables for Member satisfaction and assist in resolving guest issues.

Skills

POS systems

Word

Excel

Tools

POS systems

Word

Excel

Job description

Major Food Group is hiring Captain Assistants to join Chateau ZZ's in Miami, FL. This role requires full-time availability with flexible hours, including days, nights, weekends, and holidays.

You will be the main point of contact for guests, ensuring an exceptional dining experience with a strong emphasis on service, hospitality, and team collaboration. Proficiency with POS systems, Word, and Excel is required, as is the ability to stand for long periods and lift up to 30 lbs.