Guest Experience Busser - Elevate Dining Service

Novotel Miami Brickell; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Accor’s Novotel Miami Brickell is seeking an attentive Food & Beverage support role. You will assist servers, stock stations, and set up dining areas to ensure prompt, courteous service. You will also maintain cleanliness, follow beverage guidelines, and help guests have an exceptional experience.

Knowledge of liquor liability laws, attendance at pre-shift meetings, and collaboration with culinary and stewarding teams are essential to succeed in this role.

Qualifications

• Strong guest service and communication skills.
• Ability to follow liquor liability laws and safety guidelines.
• Willingness to attend pre-shift meetings and adhere to grooming standards.

Responsibilities

• Assist servers during meal periods and set up restaurant area.
• Stock supplies, set tables with linen, china, silverware, and glassware.
• Ensure cleanliness of tables, furniture, and floors; respond to guest needs promptly.
• Pour water, manage beverage service per guidelines, and resolve guest issues to create a memorable experience.
• Know menu items well and describe them to guests; monitor liquor costs and waste.

Job description

Accor’s Novotel Miami Brickell is seeking an attentive Food & Beverage support role. You will assist servers, stock stations, and set up dining areas to ensure prompt, courteous service. You will also maintain cleanliness, follow beverage guidelines, and help guests have an exceptional experience.

Knowledge of liquor liability laws, attendance at pre-shift meetings, and collaboration with culinary and stewarding teams are essential to succeed in this role.