Guest Experience Busser

Table Mountain Casino Inc.; Friant (CA); On-site; USD 28,000 - 42,000; Full time

Job summary

Table Mountain Casino Inc. in Friant, CA is seeking a restaurant support associate to maintain efficient service by clearing and resetting tables and keeping work areas clean and presentable. You will assist servers, bartenders, and other staff while upholding casino service standards.

The role requires a positive attitude, reliability, and ability to work nights, weekends, and holidays. A high school diploma or GED and some Food & Beverage experience are preferred, with pre-employment screening

Qualifications

• High School Diploma or GED is required unless waived by Human Resources.
• Six (6) months of Food & Beverage work experience preferred.
• Must pass pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.

Responsibilities

• Pre-buses, clears and resets tables ensuring chairs, floors and work areas are clean and presentable.
• Carries dirty dishes from the restaurant to the kitchen; wipes tabletops and chairs with damp sanitized cloth.
• Sets tables with silverware and glassware and required napkins.
• Replenishes supply of clean napkins, silverware, glassware and dishes in restaurant.
• Refills water glasses, coffee, iced tea, and bread in a timely manner as requested by customers.
• Greets guests in a professional and friendly manner.
• Performs all side work duties as assigned or requested by Supervisor and/or performs duties of a food runner to assist the wait staff.
• Attends and participates in departmental meetings to gain knowledge of products, service and facility promotions and events.
• Responds to customer inquiries and comments by providing timely and knowledgeable information in order to provide quality customer service.
• Reports any maintenance or housekeeping discrepancies to management in a prompt manner.
• Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
• Attends and participates in regularly scheduled staff meetings.
• Follows guidelines regarding health, safety and customer service according to established policies and procedures.
• Contributes to a team effort and accomplishes related results as required.
• Execute service standards as trained.
• Responsible for keeping restaurant and bussing area clean.
• Assist servers when necessary.
• Assist Bartenders regularly with restocking when necessary.
• Change kegs when necessary under the direction of bartender or supervisor.
• Carefully and properly stack trays.
• Provide prompt, courteous guest service at all times following the Casino's guest service standards including proper greetings and farewell.
• Must maintain a smile and pleasant body language.
• Performs other duties as required.

Skills

Customer service

Communication

Teamwork

Food & Beverage knowledge

Education

High School Diploma or GED

Job description

Table Mountain Casino Inc. in Friant, CA is seeking a restaurant support associate to maintain efficient service by clearing and resetting tables and keeping work areas clean and presentable. You will assist servers, bartenders, and other staff while upholding casino service standards.

The role requires a positive attitude, reliability, and ability to work nights, weekends, and holidays. A high school diploma or GED and some Food & Beverage experience are preferred, with pre-employment screening