Guest Experience Bellperson

The-St.-Joe-Company-2; Rosemary Beach (FL); Vor Ort; USD 31.000 - 42.000; Vollzeit

Zusammenfassung

The St. Joe Company is seeking a friendly Bell Person to warmly welcome guests and escort them to and from accommodations. You will assist with luggage, parking, and inquiries, while coordinating with front desk and other departments to ensure guest comfort.

This role requires strong guest service, discretion, and the ability to work in a fast-paced resort environment. On-site duties include standing for long periods and assisting with various property operations.

Qualifikationen

• Ability to read, write, and communicate in basic English.
• Valid driver's license (preferred).
• Previous bell-person experience preferred.

Aufgaben

• Greet guests warmly upon arrival to create a welcoming first impression.
• Unload, transport, and load guest luggage during check-in and check-out.
• Assist guests with needs, questions, or special requests.
• Assist guests with parking as needed.
• Answer guest and internal phone calls courteously and efficiently.
• Be aware of daily hotel activities, including group and VIP arrivals.
• Assist front desk with check-ins/check-outs and guest inquiries.
• Assist housekeeping, beach service and other departments as needed.
• Perform any other reasonable request from management or guests.
• Keep lobby, bell closet and work areas clean and presentable.

Kenntnisse

Active listening

Guest service

Discretion

Communication

Ausbildung

Basic literacy

Jobbeschreibung

The St. Joe Company is seeking a friendly Bell Person to warmly welcome guests and escort them to and from accommodations. You will assist with luggage, parking, and inquiries, while coordinating with front desk and other departments to ensure guest comfort.

This role requires strong guest service, discretion, and the ability to work in a fast-paced resort environment. On-site duties include standing for long periods and assisting with various property operations.