Guest Experience Bellperson

Auberge Collection; Fort Worth (TX); On-site; USD 20,664 - 27,552; Full time

Job summary

Bowie House at Auberge Collection in Fort Worth, TX, seeks a Bellperson to be the warm, efficient first and last impression for guests, helping with luggage and arrivals while upholding the property’s cordial standard.

The role entails coordinating transportation, guiding guests to local attractions, and serving as a dependable link between guests and hotel departments to ensure seamless service. Strong English is required.

Qualifications

• Minimum of one-year experience in the hospitality industry.
• Ability to work a flexible schedule, including weekends and holidays.
• Valid License to operate a motor vehicle.
• Advanced English.

Responsibilities

• Assist guests with the transportation of luggage to and from their rooms, ensuring a seamless and efficient process.
• Provide a warm and welcoming greeting to guests upon arrival, creating a positive first impression and offering assistance as needed.
• Arrange for transportation services, such as taxis or shuttles, and provide information on local attractions, dining options, and other amenities.
• Receive and deliver packages, mail, and other items for guests, ensuring secure and timely handling.
• Act as a communication link between guests and various hotel departments, facilitating requests and ensuring effective coordination of services.

Skills

Hospitality experience

Job description

Bowie House at Auberge Collection in Fort Worth, TX, seeks a Bellperson to be the warm, efficient first and last impression for guests, helping with luggage and arrivals while upholding the property’s cordial standard.

The role entails coordinating transportation, guiding guests to local attractions, and serving as a dependable link between guests and hotel departments to ensure seamless service. Strong English is required.