Guest Experience Bell Expeditor - Front Desk

Westin-Hapuna-Beach-Resort

Waimea/Kamuela (HI)

On-site

USD 32,000 - 42,000

Full time

14 days+
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Job summary

Mauna Kea Resort is seeking a Bell Expeditor in the Front Office to greet guests, open doors, manage vehicle flow in the front circle, and assist with valet operations. You will answer the phone at the bell desk and coordinate luggage movements while providing information about the resort and local activities.

This position requires a valid driver's license, a clean driving record, the ability to lift up to 50 lbs, and the stamina to work outdoors in varying weather.

Qualifications

  • Must have a valid driver's license and clean driving record.
  • Ability to lift up to 50 lbs and work outdoors in varying weather.

Responsibilities

  • Greet guests and visitors in a friendly and welcoming manner.
  • Open doors of vehicles arriving or departing the hotel.
  • Direct the flow and parking of vehicles in the front circle.
  • Answer the telephone at the bell desk and arrange assistance for guests.
  • Direct the luggage/valet attendants on duty rotation and record information in the control logbook.
  • Assist in valet parking, tagging bags, loading/unloading luggage and lost luggage.
  • Provide information about the resort, facilities, restaurants, and local attractions.

Job description

Mauna Kea Resort is seeking a Bell Expeditor in the Front Office to greet guests, open doors, manage vehicle flow in the front circle, and assist with valet operations. You will answer the phone at the bell desk and coordinate luggage movements while providing information about the resort and local activities.

This position requires a valid driver's license, a clean driving record, the ability to lift up to 50 lbs, and the stamina to work outdoors in varying weather.

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