Bellman - FT - HBR

Grand Pacific Resorts; Princeville (IL); Presencial; USD 28.000 - 29.000; Jornada completa

Descripción de la vacante

Grand Pacific Resorts at Hanalei Bay Resort in Princeville, HI seeks a Bell Attendant to assist guests with arrival and departure, deliver amenities, and keep the lobby welcoming. This full-time role emphasizes superb hospitality and safety in a fast-paced resort environment.

Ideal candidates are friendly, reliable, and dedicated to delivering outstanding service to every guest and owner throughout their stay.

Formación

• Must be a hard-working, reliable professional who provides superb hospitality.
• Positive and helpful attitude; enjoys assisting others.
• Values safety and follows guidelines to prevent incidents.

Responsabilidades

• Greet guests/owners and assist with luggage on arrival and departure.
• Meet and exceed guest/owner expectations with excellent service.
• Deliver amenities, messages, dry cleaning, invitations and newspapers to rooms.
• Conduct show room tours as directed.
• Maintain clean and orderly lobby.
• Maintain resort vehicles (fuel, wash, clean interior).
• Operate company vehicles in compliance with state laws and resort policy.
• Communicate effectively with guests, supervisors and staff.
• Stay informed on emergency procedures and location of equipment.

Descripción del empleo

Job DetailsJob Location: Hanalei Bay Resort - Princeville, HI 96722Position Type: Full TimeSalary Range: $20.00 - $21.22 HourlyJob Shift: VariedDescription

Would you like to be a part of a team that helps our guests have an epic vacation experience at a growing resort management & development organization?

If your answers are yes, please read on...

To be successful as a Bell Attendant you will need to be a hard working, reliable professional who provides superb hospitality, ensuring that guests/owners feel welcomed and relaxed from arrival to departure.

Keep Reading IF:

YOU LOVE PROVIDING GREAT CUSTOMER SERVICE. You have experience providing quality customer service in a fast paced environment. You go the extra mile to ensure that every guest/owner is welcomed with a friendly smile and that they can count on you as a resource. You pride yourself on a job well done.

YOU ARE POSITIVE AND ENJOY HELPING OTHERS. You maintain a positive disposition, even if you are busier than usual or under a tight deadline. You thrive on helping, assisting and supporting everyone around you, all the time. No task is too small for you.

YOU VALUE SAFETY. You are careful to perform work safely and you follow organizational guidelines and industry standards to prevent incidences. Safety is of the utmost importance to you and you do not compromise safety at any time.

Essential Job Functions may include:

• Greet guests/owners and assist with luggage as they arrive and depart
• Meets and exceeds guest/owner expectations by providing excellent customer service
• Deliver amenities, messages, dry cleaning, invitations and newspapers to rooms as needed.
• Conduct show room tours as directed.
• Maintain clean and orderly lobby
• Maintain resort vehicles (fuel, wash, clean interior, etc.)
• Operates company vehicles in compliance with all state laws, Resort policy and supervisor direction.
• Communicates effectively with guests, supervisors and associates.
• Stay informed concerning emergency procedures, current projects, security issues, and location of emergency equipment.