Bell Clerk

Mauna Lani, Auberge Collection; Waimea (HI); On-site; USD 20,664 - 27,552; Full time

Job summary

A luxury resort in Hawaii is seeking a Bell Clerk to serve as a guest service ambassador. The Bell Clerk coordinates bell service requests, maintains valet keys, and provides guests with assistance and directions. Ideal candidates are outgoing, friendly, and possess hospitality experience. A high school education and a clean driver's license are preferred. Join a team dedicated to creating unforgettable experiences on the Big Island.

Qualifications

• Any combination of education and experience that provides the required knowledge, skills, and ability.
• Related hospitality experience preferred.
• A clean driver’s abstract and valid driver’s license is essential.

Responsibilities

• Coordinate guest requests for bell service using our internal computer portal.
• Maintain valet keys and give direction and offer support to our guests.
• Provide assistance to guests with high energy.

Skills

Outgoing personality

Thoughtful communication

Ability to multitask

Education

High school education

Job description

Company Description

Located on the sun‑drenched Kohala Coast, Mauna Lani – meaning “mountain reaching heaven” – is an inspiring spiritual haven defining a new era of experiential luxury on the Island of Hawaii. With contemporary guest rooms, suites and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, Mauna Lani offers transformational experiences and enriching cultural immersion.

Job Description

Our Bell Clerk is the master coordinator of the front drive. As an ambassador of Mauna Lani, he or she leaves the first and last impression upon our guests during their stay. The Bell Clerk’s primary role is to coordinate guest requests for bell service using our internal computer portal, maintain valet keys, give direction and offer support to our guests. The ideal candidate is outgoing, friendly, warm and helpful. He or she has a wealth of knowledge about the Big Island and is eager to create lasting memories for our guests.

Responsibilities

Coordinate guest requests for bell service using our internal computer portal.
Maintain valet keys and give direction and offer support to our guests.
Provide assistance to guests with high energy, thoughtful communication skills, computer knowledge, and the ability to multitask.

Qualifications

• Any combination of education and experience that provides the required knowledge, skills and ability.
• High school education preferred.
• Related hospitality experience preferred.
• A clean driver’s abstract and valid driver’s license is essential.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection.

Equal Opportunity

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.