Guest Experience Bell & Door Concierge

SH Group; New York (NY); On-site; USD 26,000 - 34,000; Full time

Job summary

Starwood Hotels in New York is seeking a warm, welcoming Bell / Doorperson to greet guests, assist with luggage, and support front desk operations in a 24-hour property.

You should be passionate about guest service, have prior guest or customer service experience, and be flexible to meet the demands of a 24-hour operation in a luxury hotel environment. The role emphasizes teamwork, attentiveness, and a positive, professional appearance.

Qualifications

• Passionate about guest service.
• Previous customer or guest service experience.
• Is flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Greet guests and assist with check-in/check-out.
• Provide impeccable service and support to the front desk and guest areas.

Skills

Guest service

Team player

Flexibility

Job description

Starwood Hotels in New York is seeking a warm, welcoming Bell / Doorperson to greet guests, assist with luggage, and support front desk operations in a 24-hour property.

You should be passionate about guest service, have prior guest or customer service experience, and be flexible to meet the demands of a 24-hour operation in a luxury hotel environment. The role emphasizes teamwork, attentiveness, and a positive, professional appearance.