Guest Experience Bell & Door Attendant

LOREN AT LADY BIRD LAKE EMPLOYER LLC; Austin (TX); On-site; USD 16,000 - 27,000; Full time

Benefits offered by this job

401(k) with company match

Medical with 0 deductible

Dental

Vision

FSA

STD

LTD

Life and AD&D

Hospital Indemnity

Paid PTO

Paid Holidays

Maternity/Paternity Leave

Employee Assistance Program

Complimentary Employee Meal

Complimentary Bus Passes

50% off Dining

Recognition Programs

Job summary

LOREN AT LADY BIRD LAKE EMPLOYER LLC in Austin, TX seeks a friendly Bell & Door Attendant to greet guests and escort them to rooms. You will open doors, assist with luggage, and operate the company shuttle to ensure timely transportation for guests.

Role requires strong communication, a courteous demeanor, and the ability to work flexible hours. Prior hotel experience is preferred to embody the hotel's culture and deliver exemplary service.

Qualifications

• High school or equivalent education preferred.
• Previous hotel experience preferred.
• Ability to embody and impart the hotel's unique culture to guests and associates.
• Ability to maintain a friendly and engaging disposition.
• Ability to work flexible hours required.

Responsibilities

• Greet and escort guests to rooms.
• Open doors and assist guests entering and leaving the property.
• Operate company vehicle for guest transportation.
• Coordinate with Guest Services to manage transportation requests and schedules.
• Inform guests of property amenities, hours, and local areas of interest.
• Transport luggage to and from valet and guest rooms.
• Assist with luggage storage and retrieval.
• Communicate parking procedures to guests.
• Assist guests with loading/unloading luggage.
• Follow all company policies and report accidents or unsafe conditions.
• Perform other duties as assigned.

Skills

Guest service

Communication

Attention to detail

Friendly demeanor

Education

High school or equivalent

Job description

LOREN AT LADY BIRD LAKE EMPLOYER LLC in Austin, TX seeks a friendly Bell & Door Attendant to greet guests and escort them to rooms. You will open doors, assist with luggage, and operate the company shuttle to ensure timely transportation for guests.

Role requires strong communication, a courteous demeanor, and the ability to work flexible hours. Prior hotel experience is preferred to embody the hotel's culture and deliver exemplary service.