Guest Experience Barista

coffeeandbagelbrands; Augusta (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Caribou Coffee is hiring a Team Member to deliver exceptional guest service and craft world-class beverages in a fast-paced setting. You will engage with guests, learn products, and contribute to a welcoming store environment.

The role emphasizes a learner's mindset, reliability, and strong teamwork as you support operations from barista to guest service while maintaining cleanliness and hospitality standards.

Qualifications

• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
• Must be at least 16 years of age.

Responsibilities

• Provides incredible Guest Service by developing personal ongoing relationships with guests.
• Practices active listening and connection.
• Anticipates guest needs and proactively solving opportunities by demonstrating product knowledge and hospitality.
• Hand-crafts beverages to order per Caribou standard operating procedures.
• Heats, prepares, and serves Caribou food offerings per SOPs.
• Takes guest orders and manages cash drawer while following cash handling policies.

Skills

Customer service

Flexibility

Team player

Job description

Caribou Coffee is hiring a Team Member to deliver exceptional guest service and craft world-class beverages in a fast-paced setting. You will engage with guests, learn products, and contribute to a welcoming store environment.

The role emphasizes a learner's mindset, reliability, and strong teamwork as you support operations from barista to guest service while maintaining cleanliness and hospitality standards.