Guest Experience Attendant – Public Areas

HHM Hotels; Florida; Hybrid; USD 26,000 - 32,000; Full time

Job summary

HHM Hotels in New York seeks a dedicated House Person to maintain spotless public hotel areas, greet guests politely, and uphold sustainability standards across the property, aligning with brand service expectations and the company’s customer-first approach.

The role covers routine cleaning, linen handling and transport, trash disposal, reporting maintenance needs, and supporting staffing during peak periods, with emphasis on safety, teamwork, and delivering a consistently high level of guest

Qualifications

• High School diploma preferred.
• Housekeeping experience required or equivalent training preferred.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash and dispose of it in outside dumpsters.
• Vacuum and dust guest corridors.
• Transport linen from floors to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues as they arise.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant during staffing shortages or peak periods.
• Support efforts to increase overall guest satisfaction.
• Follow EarthView sustainability guidelines and safety practices.

Skills

Guest service

Education

High School diploma

Job description

HHM Hotels in New York seeks a dedicated House Person to maintain spotless public hotel areas, greet guests politely, and uphold sustainability standards across the property, aligning with brand service expectations and the company’s customer-first approach.

The role covers routine cleaning, linen handling and transport, trash disposal, reporting maintenance needs, and supporting staffing during peak periods, with emphasis on safety, teamwork, and delivering a consistently high level of guest