Guest Experience Attendant – Hotel Public Spaces

Pyramid Global Hospitality; United States; On-site; USD 17,000 - 21,000; Full time

Job summary

Pyramid Global Hospitality is seeking a detail-oriented House Attendant to maintain the cleanliness of our hotels. You will preserve public spaces and assist the room attendants, ensuring a warm, welcoming environment for guests.

Join a team that values service excellence and career growth, with opportunities to work across a portfolio of properties and brands under experienced leadership. Be the Difference in our guests’ stay by delivering towels and supplies, supporting housekeeping on busy

Qualifications

• Housekeeping experience desirable
• Neat, pleasant personality with good time management
• Able to stand on feet for extended periods and move around floors
• Strong communication skills and ability to work with a team
• Able to lift at least 25 lbs and maneuver cleaning equipment
• Comfortable navigating floors and using cleaning tools

Responsibilities

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
• Pickup clean linen and refill the par stock of linen on each floor pantry
• Deliver towels, cribs, cots and other items to the guest rooms on requests
• Perform duties of room attendant when necessary
• Refill the par stock of guest amenities and supplies on each floor pantry
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms
• Clean all public areas in the prescribed manner while following department standard operating procedures
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner
• Always respond in a friendly, helpful manner to guests and other team members

Skills

Housekeeping experience desirable

Neat, pleasant personality

Time management skills

Ability to work on feet for an extend

Ability to communicate effectively

Lifting up to 25 lbs

Job description

Pyramid Global Hospitality is seeking a detail-oriented House Attendant to maintain the cleanliness of our hotels. You will preserve public spaces and assist the room attendants, ensuring a warm, welcoming environment for guests.

Join a team that values service excellence and career growth, with opportunities to work across a portfolio of properties and brands under experienced leadership. Be the Difference in our guests’ stay by delivering towels and supplies, supporting housekeeping on busy